Shipping Policy

At Rarebeautyna, we’re committed to getting your beauty products to you as quickly and smoothly as possible. Here’s what you need to know about our shipping services.

1. Free Global Shipping

  • We offer free standard shipping on all orders worldwide, regardless of the order value. This means you can enjoy our high – quality beauty products without worrying about additional shipping costs, no matter where you are in the world.

2. Order Processing

  • Processing Time: Orders are typically processed within 1 – 3 business days. During this time, we carefully prepare your items for shipment, ensuring they are in perfect condition. Please note that processing times may be extended during peak seasons (such as holidays) or in the event of high order volumes.
  • Order Cut – off: Orders placed after 12:00 PM will be processed on the next business day.

3. Delivery Times

  • Estimated Delivery: After your order has been shipped, you can expect it to arrive within 3 – 5 business days. However, delivery times may vary depending on several factors, including your location, customs clearance procedures in your country, and the shipping carrier’s operations.
  • Remote Areas: Delivery to remote or hard – to – reach areas may take longer. If you are in such an area, we recommend allowing some extra time for your order to arrive.

4. Shipping Carriers

  • We partner with reliable international shipping carriers, such as DHL, FedEx, and local postal services, to ensure the safe and timely delivery of your orders. The choice of carrier may depend on your location and the nature of your order.
  • Tracking Information: Once your order has been shipped, we will send you a tracking number via email. You can use this number to track the progress of your shipment on the carrier’s website. This allows you to stay informed about when your order will arrive.

5. Customs and Duties

  • Import Fees: As the recipient, you are responsible for any customs duties, taxes, or other import fees imposed by your country. These fees are determined by the customs authorities in your destination country and are based on factors such as the value, quantity, and type of products in your order.
  • Customs Clearance: Delays due to customs inspections are beyond our control. We recommend that you familiarize yourself with your country’s import regulations and any potential fees before placing an order. If there are any issues with customs clearance, we will do our best to assist you, but ultimately, it is the customer’s responsibility to resolve any customs – related matters.

6. Address Accuracy

  • Providing Correct Information: It is your responsibility to provide an accurate and complete shipping address. Please double – check the address details when placing your order. We are not liable for any delays or non – delivery caused by incorrect or incomplete addresses.
  • Address Changes: If you need to change the shipping address after placing an order, please contact our customer support at support@rarebeautyna.com as soon as possible. We will do our best to accommodate the change, but it may not be possible if the order has already been shipped.

7. Lost or Damaged Packages

  • Lost Packages: If your package has not arrived within the estimated delivery time and the tracking information shows no movement, please contact our customer support. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
  • Damaged Items: If you receive a damaged product, please notify us immediately at support@rarebeautyna.com. We may request photos of the damaged item to assist with the claim process. Depending on the situation, we will either arrange for a replacement or issue a refund.

8. Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at support@rarebeautyna.com. We’re here to help you with any shipping – related inquiries.